Returns will be refunded to the original form of payment. Refund will be subject to a $15.00 restocking fee per pair. Shipping charge is not refundable.
- Return requested after 21 days from original ship date.
- Worn shoes or shoes with soiled soles can not be returned. (Please try on your shoes on a clean, soft surface to prevent soiling of the suede soles.)
- Special order items are non-returnable and non-refundable.
FOLLOW THESE SIMPLE STEPS FOR YOUR RETURN:
- You need to fill out the Return/Exchange Form which you can download one from HERE. Once you have completely filled out the Return/Exchange Form, please send it back with the merchandise. You can also download Return/Exchange Form here.
- You can send the package back with either UPS or US Postal Service. To find a closest UPS location to drop off a package CLICK HERE.
PROCESSING TIME FRAME FOR EXCHANGE OR REFUND:
Our contact information:
Exotic Salsa Shoes
981 West Arrow Highway #123
San Dimas, CA 91773
(Please DO NOT send any returns to the above address, you MUST send the returns to the address on the Return/Exchange Form. You can also download Return/Exchange form here.)
Email: [email protected]